Atrium Privacy
A plain-language view of how Atrium collects, uses, and protects personal information while keeping the experience personal, careful, and intentionally human.
Last updated May 21, 2026
concierge@atrium.travel
Privacy at a glance
What we collect
Requests, account details, preferences, analytics, and communication history.
Why we use it
To respond, personalize recommendations, improve Atrium, and keep the service reliable.
Your control
You can ask us to access, correct, or delete your information.
Policy sections
01
Who we are
02
Information we collect
03
How we use it
04
Cookies
05
Sharing
06
Retention
07
Your rights
08
Security
Note
Working draft copy. Review against the final legal setup before treating it as production legal language.
01
Who we are
Atrium is an editorial travel service built around curated recommendations, city guides, and trip-specific guidance. This policy explains how we handle personal information when you use our website, submit a request, create an account, or contact us.
02
Information we collect
Information you provide may include your name, email address, profile details, travel preferences, destination requests, dates, party size, budget range, notes you send us, and other details you choose to include.
We may also collect basic site data such as device type, browser, pages visited, approximate location, referring links, and usage information through cookies, analytics tools, logs, or similar technologies.
03
How we use information
We use personal information to respond to requests, personalize recommendations, operate and improve the website, maintain accounts, measure site performance, prevent abuse, and communicate about Atrium services.
We may use aggregated or de-identified information to understand demand by city, category, and travel preference without identifying individual users.
04
Cookies and analytics
We may use cookies and similar technologies to keep the site working, remember preferences, understand how visitors use Atrium, and measure page or link performance. Most browsers let you block or delete cookies.
05
When we share information
We do not sell personal information. We may share information with service providers who help us run the site, manage communications, provide analytics, host data, or support customer requests.
We may also share information when required by law, to protect rights and safety, in connection with a business transfer, or when you choose to use a third-party booking or availability link.
06
How long we keep information
We keep personal information only as long as reasonably necessary to provide services, resolve issues, comply with legal obligations, maintain business records, and protect the service.
If you ask us to delete information, we will take reasonable steps to do so unless we need to keep it for legitimate business, security, or legal reasons.
07
Your choices and rights
Depending on where you live, you may have rights to access, correct, delete, restrict, object to, or receive a copy of your personal information. You may also be able to withdraw consent where processing is based on consent.
You can contact us at concierge@atrium.travel. We may need to verify your identity before responding to certain requests.
08
Security, children, and changes
We use reasonable technical and organizational measures designed to protect personal information. No website or transmission method is completely secure, so we cannot guarantee absolute security.
Atrium is not directed to children under 13. We may update this Privacy Policy from time to time and will update the date on this page when we do.
Questions about privacy?
Please include enough detail for us to understand and respond to your request.
